As we continue striving to give you the best possible service at every level of our operation, it’s great for us to get feedback from our customers to make sure we’re on the right track. Whether you came to us for a vehicle purchase, visited our service department, or both, we’d love to hear how it went.
We appreciate your taking the time to let us know what went well for you here at Palmen Kia and how we might be able to improve for your next visit.
Shawn Haas [rep] and Nicco (spelling) [Manager] were a pleasure to work with. Shawn handled multiple customers while making me feel like I was his only one. Nicco went through things clearly and was extremely friendly. The process was clear, no pressure for vehicles I didn't want or with pointless ...add ons. I got what I wanted, in a price that was very comfortable for the family.Show more
31 Mar 2015
Just an oil change but handled quickly and car returned clean and in the hour I was told it would take.
07 Aug 2018
My service visit was fast only my second time in for service and well done. If I get on a first name basis with the service manager, I believe I'm spending to much time in the service department.
31 Aug 2017
Quick and easy, did what was needed without pushing "extras", even if they were on the regular maintenance list. The Shuttle guy is great!
28 Jun 2016
I had a very short waiting time. Everyone was very courteous and well organized. I can depend on good and honest service.
17 Feb 2016
Reasonable price for the vehicle plus the overall buying experience was relatively quick compared to other dealership that I have purchased cars from in the past.
07 Jul 2017
Friendly ,informative , and service was done in a timely manner. The initial contact was not good . Rude older woman blonde hair doesnt know how to be polite or how to talk to a customer , when she didn't have any contact with any one of the three waiting before being rude!
19 Apr 2015
People were friendly and not too pushy. Understanding of my needs/wants. I felt like he valued my time or at least understood the value of it, because he did not waste my time calling to come in unless he felt confident he could get me where I need to be on the price.
29 Mar 2015
I've been a customer with this dealership for quite a number of years, from buying new vehicles, to having all my service and repair work done by them, and to date, I have been completely satisfied, with both their services and friendliness!
07 Aug 2018
Convenience, comfortable, the time spent was very fast! Love the cookies and drinks! Chargers for our phones and free wi fi, very informative workers.