How Are We Doing?

As we continue striving to give you the best possible service at every level of our operation, it’s great for us to get feedback from our customers to make sure we’re on the right track. Whether you came to us for a vehicle purchase, visited our service department, or both, we’d love to hear how it went.

We appreciate your taking the time to let us know what went well for you here at Palmen Kia and how we might be able to improve for your next visit.

Customer Lobby
1254 Reviews
4.9 out of 5 stars
Sort by: Latest review first / Highest rating first
Harral 13 Nov 2017
The work was completed as scheduled and at the price as estimated, and the loaner vehicle added value by enabling me to keep my business appointments.
5 rate
Ralph 12 Nov 2017
have gotten car from you before. great service at this dealership fair price good people to work with at this dealership
5 rate
Daniel 12 Nov 2017
I believe Charlotte was the lady that went through the process with me. She was ABSOLUTELY AMAZING and treated me like a best friend or family member! Services on vehicle were also done much faster than expected.
5 rate
Ted 11 Nov 2017
It was a pleasant, friendly, and polite encounter at Palmen Motors, Kenosha, WI. Everything was well explained, especially all the features of the 2018 model Jeep Cherokee Latitude Plus 4x4. We were well received, made comfortable, and offered coffee.
5 rate
Jeff 11 Nov 2017
Once inside the building everything went smoothly. Everyone was friendly and very professional. I chose a busy day but the staff moved along quickly and several times had someone letting me know they were sorry about the delay. Just a busy day!
5 rate
Rita 09 Nov 2017
Staff was courteous and professional. Very helpful. Salesman was willing to stay late to assist us with our purchase. We enjoyed our buying experience.
5 rate
Justin 07 Nov 2017
How nice and welcoming Everyone is and how helpful they were and they got me the car i wanted within my price range
5 rate
Walter 05 Nov 2017
I got in right away for an oil change, the service was great. Nice waiting area. Coffee, water and cookies!
5 rate
Jessica 01 Nov 2017
friendly staff/long wait time (2 hours) i was told my car was done. it took way to long, looked like they forgot about me. i was asked twice what my car number was
5 rate
Karen 01 Nov 2017
They were able to diagnose the problem & fix it quickly. Staff very courteous. Chairs were very uncomfortable in the waiting room. Had coffee & cookies in the waiting room.
5 rate
Please speak with our trade advisor for more information.